Terms of use

Terms of Use

Effective Date: 05/01/2022

By using our mobile application (referenced as the APP or our APP), our website (www.loveorsugar.com) or any and all services we provide, you (the “User”, “Member”, or “You”) agree to be bound by this Terms of Use Agreement (the “Agreement”) and the Privacy Policy, which is available on our APP (Mobile Application). You agree that you are bound by this Agreement and the Privacy Policy, whether or not You register as a Member. The App and the website are operated by Love or Sugar LLC. If You wish to visit the Website or to become a Member and make use of our service (the “Service”), please read this Agreement. You are required to accept this Agreement to access and use the APP and the Website. This Agreement is in English. You should not rely on any non-English translation of this Agreement. Refer to this Agreement in English in the event of any discrepancies or inconsistencies. The summaries of the Agreement’s provisions contained herein are solely for informational purposes, and these summaries are not formally part of the Agreement and do not have biding legal effect.

Summary: This Agreement is between You and Love or Sugar LLC and is required before You can use the APP, the site and the Service. English is the official language of this Agreement. This summary, and the other summaries, are to help you understand the Agreement and aren’t part of the Agreement itself.

IF YOU DO NOT ACCEPT AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT OR YOU DO NOT MEET OR COMPLY WITH ITS PROVISIONS, DO NOT USE THE APP, THE WEBSITE, OR THE SERVICE.

Summary: These are our terms and if You use the APP, the Website or our Service, You are bound by this Agreement. Please read this Agreement.

Please review this Agreement carefully, including the Acceptable Website Use provision, which PROHIBITS ANY UNLAWFUL USE OF THE SITE, INCLUDING ESCORTING, PROSTITUTION AND HUMAN TRAFFICKING. In order to proceed with this Agreement and to access the Service, You must acknowledge and agree to be bound by the terms of this Agreement, including the Acceptable Use provision described herein.

Summary: If You access our APP, our Website, and/or use our Service, You must do so lawfully. You cannot access our Service without agreeing to these terms.

1. Binding Agreement

1. This Agreement is an electronic contract that sets out the legally binding terms. You must accept this Agreement to use the APP, the Website, and to become a “Member.” For purposes of this Agreement, the term “Member” or “Membership” means a person who provides information to the Company to participate in the Service in any manner, whether such person uses the Service as a free member or as a paid subscriber. This Agreement may be modified by Love or Sugar LLC in its sole discretion at any time, and any such modifications will be posted on the APP. Your continued use of the APP, the website, or the Service after the posting of modifications to this Agreement will constitute your acceptance of such revisions.

Summary: This is a contract between You and Love or Sugar LLC. We can modify this Agreement at any time. If You continue to use the APP, the website, or the Service after we post modifications to this Agreement, You have accepted the new modified Agreement.

2. This Agreement includes Love or Sugar LLC’s Acceptable Policy (as set forth herein), Love or Sugar LLC’s Privacy Policy, notices regarding the APP, the Website, and terms disclosed and agreed to by You if You become a Member or if You purchase or accept additional features, products, or services we offer on the APP, the website, such as state-specific terms and terms governing features, billing, free trials, discounts, and promotions.

Summary: Our Acceptable Use Policy and Privacy Policy are incorporated into this Agreement. Any other notices and terms presented to You and accepted by You (either directly or by use of the Service) are also incorporated into these terms.

2. Eligibility

You must be at least eighteen years old to register as a Member or use the APP, and the Website. By using the APP or the Website, You represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. If You become a Member, You represent and warrant that You have never been convicted of a felony and that You are not required to register as a sex offender (or similar designation) with any government entity or legal authority. You will only use the Service, the APP, and the Website in a manner consistent with this Agreement and any and all applicable local, state, national and international laws and regulations, including, but not limited to, the United States export control laws. By using the Service, You represent that You have not been designated by the United States government as a “Specially Designated National” or other person to whom the provisions of the Service are prohibited. Registration for, and use of, the Service are void where prohibited. You are responsible for determining whether the use of the Service is legal in the jurisdiction in which you access the APP or the Website.

Summary: You must be 18 years old or older to use the APP, and the Website. As a Member, You are telling us that You have never been convicted of a felony and that You are not required to register as a sex offender or any similar designation with any governmental agency. You will only use the Service as per these terms and all applicable local, state, national and international laws and regulations. You cannot use the Service if it isn’t legal where You are located. You are responsible for determining whether You can legally use the Service.

3. Term and Termination

All terms of this Agreement will remain in full force and effect while You use the APP, the Website and/or are a Member. Moreover, all terms of this Agreement will survive the Agreement’s termination by either You or Love or Sugar LLC, except for any terms that by their nature expire or are fully satisfied. You may terminate your Membership at any time, and for any reason, by following the instructions on the Deactivate Account section, or by sending a written notice of termination to Love or Sugar LLC. If you deactivate your account, Love or Sugar LLC may still retain certain information associated with your account for analytical purposes and record-keeping integrity, as well as to prevent fraud, collect any fees owed, enforce this Agreement and its conditions, take actions it deems necessary to protect the integrity of our platform or to protect our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in the Privacy Policy, retention of that information will be subject to those third parties’ policies.

Love or Sugar LLC may terminate your Membership for any reason, with or without notice. If your Membership is terminated—whether by You or Love or Sugar LLC—You will not be entitled to any refund of unused subscription fees or unused credits.

Summary: If You continue to use the Service, these terms are still applicable. You can terminate your Membership whenever You want. We can terminate your Membership at any time and for any reason. We won’t issue a refund if we think You failed to abide by these terms. These terms are still applicable after termination of your Membership.

4. Exclusively for Non-Commercial Use

The APP, the Website and the Service are for personal use only. Any other use, including use by the media, competitors, or any entity or individual wishing to use the APP, the Website or Service for profit, is considered “Commercial Use” by “Commercial Users.” Prohibited Commercial Use includes, but is not limited to, using the Service in connection with any commercial endeavors such as: (i) advertising or soliciting any user to buy or sell any products or services not offered by the Company; (ii) soliciting others to attend parties or other social functions, or networking, for commercial purposes; (iii) press or media purposes of any kind not authorized by the Company (all media inquiries should be directed to los@loveorsugar.com); (iv) seeking leads or customer information for any kind of business activities (whether or not those activities are conducted on or off of the APP); or (v) scraping or otherwise collecting data or information of any kind. Organizations, companies, agencies, and/or businesses—and any other associations or entities that are not individual persons—may not become Members and should not use the Service or the APP for any purpose. Illegal and/or unauthorized uses of the APP or the website, including collecting usernames and/or email addresses of Members by electronic or other means for the purpose of sending unsolicited email, or unauthorized framing of or linking, may be investigated and appropriate legal action may be taken. Such action may include (without limitation) civil, criminal, and injunctive relief. Users of the APP and the Website may not use any information obtained from the Service to contact any other user, without the other user’s prior explicit consent. The Company may investigate and take any available legal action in response to illegal and/or unauthorized uses of the APP and the Website, including referring activities the Company deems suspicious to governmental authorities.

Summary: You CANNOT use the APP, the Website or the Service for business or media purposes. Illegal and/or unauthorized use of the APP, the Website or Service will be investigated, and we will take legal action. We may refer activities we deem suspicious to governmental authorities.

5. Account Security

Your Membership account is for your personal use only. You are responsible for maintaining the confidentiality of your username and password and You are solely responsible for all activities that occur under your username and password, including distribution of your personal information to other users. You acknowledge that Love or Sugar LLC is not responsible for third-party access to your account information or personal information when that access results from any action or inaction on your part, including but not limited to your voluntary distribution of your username, password, or other personal information. You also acknowledge that Love or Sugar LLC is not responsible for third-party access to your account information when that access results from theft or misappropriation of your username, password or other personal information from your possession, custody, or control.

Summary: Keep your username and password and personal information confidential. You are responsible for anything that occurs on the APP and/or the Website under your username and password, including providing personal information to others and keeping your information secure on your end.

6. Risk Assumption and Precautions

1. Love or Sugar LLC IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE APP, THE WEBSITE, OR MEMBER OF THE SERVICE. YOU ASSUME ALL RISKS WHEN USING THE SERVICE, THE APP AND THE WEBSITE INCLUDING, BUT NOT LIMITED TO, ALL OF THE RISKS ASSOCIATED WITH ANY ONLINE OR OFFLINE INTERACTIONS WITH OTHER MEMBERS OR USERS, INCLUDING DATING OR SENDING MONEY TO ANOTHER MEMBER. YOU AGREE TO TAKE ALL NECESSARY PRECAUTIONS WHEN MEETING INDIVIDUALS THROUGH THE APP, THE WEBSITE, OR SERVICE. You should not provide your financial information (for example, your credit card or bank account information) to other Members.

2. Love or Sugar LLC DOES NOT CURRENTLY CONDUCT CRIMINAL BACKGROUND SCREENINGS ON ITS MEMBERS. However, Love or Sugar LLC reserves the right to conduct any criminal background check, at any time and using any records legally available. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU HEREBY AUTHORIZE ANY SUCH CHECK.

3. Members may have the option to pay a third party to perform a self-background screening based on information the Member provides to the third party. Members who pass such a self-background screening may have a “Background Verified” mark displayed on their profile if/when such services are offered. You understand that Love or Sugar LLC makes no guarantees, express or implied, regarding the accuracy or reliability of the third-party self-background screening or “Background Verified” mark and in no event will Love or Sugar LLC be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the self-background screening or “Background Verified” mark.

4. You understand that Love or Sugar LLC makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals You meet through the Service or as to the conduct of such individuals.

Summary: We aren’t responsible for our users’ conduct online or offline. We don’t do criminal background checks on all of our Members, but we may conduct such a check at our discretion, and by agreeing to these terms You agree that we can do such a check. You can pay for a self-background screening, but we make no guarantees about the reliability of the “Background Verified” mark as it relates to You, or to other users/Members who paid for a similar screening. You assume these responsibilities when using the Service. Please take appropriate precautions.

7. Proprietary Rights

Love or Sugar LLC owns and retains all proprietary rights in the APP, the Website and the Service, and in all content, trademarks, trade names, service marks, and other intellectual property rights related thereto. The APP and the Website contain the copyrighted material, trademarks, and other proprietary information of Love or Sugar LLC. Except for information that is in the public domain or which You have been given written permission to use, You may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. You agree to not remove, obscure or otherwise alter any proprietary notices appearing on any content, including copyright, trademark and other intellectual property notices.

Summary: We own the APP, the Website, and the Service, which includes all the content, trademarks, trade names, service marks, and other intellectual property. Don’t copy or alter our stuff without our written permission.

8. Acceptable Use

1. You are solely responsible for the content and information that You post, upload, publish, link to, transmit, record, display or otherwise make available (hereinafter, “Post” or “Posting”) on the APP, the Website, or as part of the Service or transmit to other Members, including emails, videos (including streaming videos), photographs, voice notes, recordings or profile text, whether publicly posted or privately transmitted (collectively, “Content”). You may not post on the APP, the website, or as part of the Service, or transmit to the APP the Website, or any other Member (either on or off the APP and/or the website), any material or engage in conduct on or through the APP and/or the Website: (i) in violation of any applicable law or regulation; (ii) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others; (iii) in a manner that is offensive, inaccurate, profane, intimidating, defamatory, obscene, threatening, abusive or hateful; (iv) that uses multiple accounts for one user; or (v) that expresses or implies that any statements You make are endorsed by Love or Sugar LLC, the APP, the Website, or any affiliates or subsidiaries. You represent and warrant that all information that You submit upon registration is accurate and truthful and that You will promptly update any information provided by You that subsequently becomes inaccurate, misleading, or false.

Summary: You are responsible for what You do on our APP, and/or our Website and how You use our Service. Don’t post or transmit any material that violates laws or regulations. Don’t post or transmit any material in a manner that will infringe on ours or others’ copyright, trademark and other intellectual property rights. Don’t be rude and don’t threaten or offend others

2. Love or Sugar LLC reserves the right, but has no obligation, to monitor any Content You post on the APP, the Website or as part of the Service. Love or Sugar LLC may remove any Content for any reason whatsoever. Without limitation, Love or Sugar LLC may remove Content that, in its sole opinion, violates, or may violate any applicable law, or the letter or spirit of this Agreement. Love or Sugar LLC may also remove any Content upon the request of any third party, or for any other reason whatsoever. Love or Sugar LLC, in its sole discretion, may suspend or ban any Member that posts Content that is objectionable for any of the reasons given in this paragraph or for any other reason.

Summary: We don’t have to, but we may, monitor Content posted on the APP or the Website. We also may remove any Content that we think may violate the law or this Agreement or upon request by others and we may remove the Member posting such Content as well.

3. By Posting Content on the APP, the Website or as part of the Service, You automatically grant to Love or Sugar LLC an irrevocable, perpetual, non-exclusive, fully paid-up, worldwide right and license to: (i) use, copy, store, perform, display, reproduce, record, play, adapt, modify and distribute the Content; (ii) prepare derivative works of the Content or incorporate the Content into other works; and (iii) grant and authorize sublicenses of the foregoing in any media now known or hereafter created. In addition, so that Love or Sugar LLC can prevent the use of your Content outside of the Service, You authorize Love or Sugar LLC to act on your behalf with respect to infringing uses of your Content taken from the Service by other users or third parties. Our license to your Content is subject to your rights under applicable law (including without limitation laws regarding personal data protection to the extent any Content contains personal information as defined by those laws) and is for the limited purpose of operating, developing, providing and improving the Service and researching and developing new ones.

Summary: Once You post something, we may use it in accordance with the terms of this Agreement.

4. You are prohibited from violating or attempting to violate the security of the APP and/or the Website, including, without limitation: (i) accessing data not intended for You or logging into a server or account that You are not authorized to access; (ii) attempting to probe, scan, or test the vulnerability of a system or network or breaching (or attempting to breach) security or authentication measures without proper authorization; (iii) attempting to interfere with or disrupt the Service, the APP or the Website including, without limitation, by way of submitting a virus to the APP, the Website, overloading, flooding, spamming, mail bombing or crashing; (iv) sending unsolicited email, including promotions and/or advertising of products or services; (v) forging headers or otherwise manipulating identifiers in order to disguise the origin of any information transmitted to or through the APP, the Website or the Service (either directly or indirectly through use of third-party software); (vi) using (or attempting to use) any engine, software tool, agent, or other device or mechanism, any robot, spider, site search/retrieval application, or any manual or automatic device or process to retrieve, index, “data mine” or in any way reproduce or circumvent the navigational structure or presentation of the APP, the Website, Service or its Contents; or (vii) modifying, adapting, sublicensing, translating, selling, reverse engineering, deciphering, decompiling or otherwise disassembling any portion of the Service, the APP or the Website, or any software used on or for the Service, the APP or the Website, or causing others to do so.

Summary: Don’t do things to or on the APP and/or the Website that You aren’t authorized to do.

5. The APP and the Website may be used only for lawful purposes. As one of the conditions of your use of the APP, the Website, and the Service, You represent, warrant, and agree that You will not use (or plan, encourage or help others to use) the APP, the Website or the Service for any purpose or in any manner that is prohibited by this Agreement or by applicable law. It is your responsibility to ensure that your use of the APP, the Website and the Service complies with this Agreement, and to seek prior written consent from Love or Sugar LLC for any uses not permitted or not expressly specified herein. Love or Sugar LLC specifically prohibits any use of the APP, the Website or the Service, and You hereby agree not to use the APP, the Website or the Service, for any of the following:

a. Using the APP and/or the Website as an escort or prostitute or using the Service to promote, solicit, or engage clients for an escort or prostitution service, or to engage or facilitate human trafficking of any kind, including past escort activities or affiliation with an escort site or service;

b. Posting or sending material that exploits people under the age of 18, soliciting personal information from anyone under 18, failing to report knowledge of a person under the age of 18 to support@loveorsugar.com, or continuing to use the APP and or the website to interact in any way with anyone You know or believe is under the age of 18. Any violation of these prohibitions will result in termination of your Membership and possible referral to law enforcement or other agencies, such as the National Center for Missing and Exploited Children.

c. Posting any incomplete, false, misleading or inaccurate Content about yourself and/or your profile;

d. Posting any Content that is not entirely your own or which You do not have full rights to use;

e. Impersonating or otherwise misrepresenting an affiliation, connection or association with any person or entity;

f. If You have a password, allowing any other person to access a non-public area of the APP and/or the Website, disclosing or sharing your password to or with any third parties or using your password for any unauthorized purpose; using meta tags or code or other devices containing any reference (express or implied) to the APP, the Website or the Service (or any trademark, trade name, service mark, logo or slogan of the Website) to direct any person to any other APP or website for any purpose;

g. Soliciting, from other users, passwords or personal identifying information for commercial or unlawful purposes, or for any other reason that would constitute a violation of this Agreement;

h. Engaging in advertising to, or solicitation of, other Members to send money, or buy or sell any products or services. You may not transmit any chain letters or junk/spam email to other Members. If You breach the terms of this subsection and send or post unsolicited bulk email, spam, or other unsolicited communications of any kind through the Service, You acknowledge that You will have caused substantial harm to Love or Sugar LLC;

i. Initiating contact with Members off site by any other means without first obtaining explicit permission from them to do so via the APP and/or the Website;

j. Posting advertisements or solicitations of employment, business or pyramid schemes;

k. Using the APP, the Website or Service for activities that violate any law, statute, ordinance or regulations;

l. Using the APP, the Website or Service to encourage, promote, facilitate or instruct others to engage in illegal activity;

m. Engage in any activity that violates criminal laws of the jurisdiction in which the Member resides, visits or contacts Members;

n. Bullying, stalking, intimidating or otherwise harassing any other Members or Company employees or representatives;

o. Framing or mirroring any part of the Service, the APP or the Website, without the Company’s prior written authorization;

p. Using the Service in order to damage Love or Sugar LLC, or any of Love or Sugar LLC’s related APPs, websites, affiliates or subsidiaries;

q. Using the APP and/or the Website for any competitive purpose, including copying, soliciting, competitive or market analysis or any other use by a competitor;

r. Recruiting, including for pornography, modeling, or escort sites or brothels;

s. Commercial Use as defined above;

t. Any other use that violates any applicable law, including without limitation laws related to export controls.

Summary: You may only use the APP and/or the Website as it is intended. No escorts or prostitutes. No human trafficking of any kind. Report any minors using the Website. Don’t seek out minors and don’t use the site if You are a minor. Don’t use the APP and/or the Website for unlawful purposes. If You use the APP and/or the Website in a way that is not authorized or is illegal, we will take legal action against You and/or refer You to the proper law enforcement authorities.

6. Commercial Use and Competitive Violations and Liquidated Damages. Commercial Users (as defined above) act in violation of the terms of this Agreement and acknowledge that they are not using the APP and/or the Website for its intended purpose. Each and every instance of Commercial Use or competitive use of the APP and/or Website is in violation of this Agreement and is subject to a $100,000 award for damages as liquidated damages for each breach. You acknowledge that any Commercial Use of the APP and/or the Website or Service will cause harm in an amount that would be extremely difficult to ascertain and that $100,000 for each and every commercial or competitor violation is a reasonable estimate of such harm.

Summary: The APP and/or the Website is for personal use only. Each use of the APP and/or the Website for commercial or competitive reasons will result in $100,000 award for damages.

9. No Harassment of Love or Sugar LLC Employees

You will not harass, annoy, intimidate, or threaten any Love or Sugar LLC employees or agents engaged in providing any portion of the Service to You. If we feel that your behavior towards any of our employees is at any time threatening or offensive, we reserve the right to immediately terminate your Membership and You will not be entitled to any refund of unused subscription fees.

Summary: Don’t harass our employees. We will terminate your Membership if You are threatening or offensive to our employees and You won’t get a refund.

10. Copyright Policy; Notice and Procedure for Making Claims of Copyright Infringement.

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if You believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please contact our Copyright Agent at support@loveorsugar.com, and provide the following information: an electronic or physical signature of a person authorized to act on behalf of the copyright owner; identification of the copyrighted work that You claim is being infringed; identification of the material that is claimed to be infringing and where it is located on the APP and/or the Website; information reasonably sufficient to permit Love or Sugar LLC to contact You, such as your address, telephone number and email address; a statement that You have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and a statement, made under penalty of perjury, that You are the copyright owner or authorized to act on the copyright owner’s behalf. Only copyright notices will be accepted at the above email address. All other inquiries or requests will be discarded.

Summary: Don’t use or post copyrighted, trademarked or proprietary material unless You have written permission from the owner of such material. If You think someone on the APP and/or the Website has violated your copyright, trademark or proprietary rights, let us know.

11. Subscription and Membership.

1. You must provide current, complete and accurate information for your Billing Account. You must promptly update all information to keep your Billing Account current, complete and accurate (such as a change in billing address, card number or expiration date) and You must promptly notify Love or Sugar LLC if your payment method is canceled (including if You lose your card or it is stolen), or if You become aware of a potential breach of security (such as an unauthorized disclosure or use of your username or password). Changes to such information can be made at “Account Settings” on the APP and/or the Website. If You fail to provide us any of the foregoing information, You agree that You are responsible for fees accrued under your Billing Account. In addition, You authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer.

2. You agree that all payments made on the APP and/or the Website are final and that You will not challenge or dispute the charge with your bank. You further agree that should You have any issues relating to your payment (such as duplicate billing), You will open a support ticket to resolve the issue. Should a dispute be initiated with your bank, You agree that You will be held responsible for any outstanding balance owed to us plus any dispute case fees charged by our bank. You agree that You will pay any outstanding balance You have with Love or Sugar LLC within 30 days from the date of notification. Any outstanding balance left unpaid after 30 days may be submitted to a collections agency and You agree that a collections fee of up to 50% of the outstanding balance or $100 (whichever is higher) will be added to the amount that You owe.

3. In order to provide continuous service, Love or Sugar LLC provides for automatic renewal. Whether it exercises the right or not, Love or Sugar LLC has the right to automatically renew your Membership and/or subscription from month to month. UNTIL TERMINATED, Love or Sugar LLC MAY AUTOMATICALLY RENEW ALL PAID SUBSCRIPTIONS FOR THE SERVICES ON THE DATE SUCH SUBSCRIPTIONS EXPIRE. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period. By entering into this Agreement, You acknowledge that your account will be subject to the above-described automatic renewals. If You do not wish your account to renew automatically or if You want to change or terminate your subscription, please log in and follow the directions contained therein.

4. Love or Sugar LLC MAINTAINS A STRICT NO-REFUND POLICY. ALL PURCHASES MADE ON THE APP AND/OR THE WEBSITE ARE FINAL.

5. When You deactivate your Love or Sugar LLC account or if your account is suspended for violating this Agreement or other policies, You agree that any remaining or unused subscription and credits will be forfeited and no refunds will be issued for any remaining or unused Membership subscription and credits. Further, if your deactivated Love or Sugar LLC account is reinstated at a later date, You agree that neither any unused subscription or credits forfeited at the time of your account deactivation will be reinstated with your account.

6. Credits or a subscription purchased for a specific Love or Sugar LLC account are strictly non-transferable. You agree that any remaining or unused Membership subscription associated with an active or deactivated Love or Sugar LLC account will not be transferred to any other account belonging to You or to someone else.

7. Love or Sugar LLC reserves the right to offer free membership to any person(s) of its choice at any given time, for any duration, while charging other Members, at the same time. Love or Sugar LLC also reserves the right to cancel the free trial period at any time, for all or any of its Members. A Member profile (whether that profile relates to a paying subscription or a free Membership) may remain posted on the APP and/or the Website even if that Member is not actively using the Service. You acknowledge that although a Member’s profile may be viewed, You may not (even as a subscriber) be able to use the Service to communicate with that Member if he or she is not then actively using the Service.

Summary: You need to give us accurate information for your billing account and You need to keep the information updated. All payments made are final—no refunds—even if You or we terminate your account early (exceptions for Members located in certain specified geographic locations). Credits or subscriptions can’t be transferred to any other account. If You think there has been an error in billing, You must contact us immediately. Your account may be automatically renewed. We can grant free Memberships to whomever and whenever we want, and we can cancel any free trial periods when we want

12. Service and Modification.

Love or Sugar LLC does not guarantee that the APP and/or the Website will be fully operational all of the time. Members may face significant service disturbances. Love or Sugar LLC DOES NOT OFFER TECHNICAL SUPPORT. We will offer support only for the Service related to the APP and/or the Website. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the APP, the Website or the Service (or any part thereof) with or without notice to any Member, group of Members or all Members. You agree that the Company shall not be liable to You or to any third party for any modification, suspension or discontinuance of the Service. To protect the integrity of our platform or the Service, the Company reserves the right at any time, in its sole discretion, to block users related to certain IP addresses from accessing the APP, the Website or Service. You agree not to circumvent, or attempt to circumvent, any such user block imposed by the Company.

Summary: We can’t guarantee that the APP and/or the Website will be operational all the time. We don’t offer technical support. We can modify or discontinue any part of the APP and/or the Website or the APP and/or the Website as a whole at any time without giving You notice, and we are not liable as a result. We can block users at any time from accessing the APP, the Website or Service.

13. User Information.

1. When You register for our Service, You will be asked to provide us with certain information, including but not limited to, a valid email address (your “User Information”). Love or Sugar LLC’s right to use your User Information is described in our Privacy Policy. Please see our Privacy Policy for further details regarding use of your User Information. Love or Sugar LLC reserves the right to offer third-party services and products to You based on the preferences that You identify in your User Information and at any time thereafter; such offers may be made by us or by third parties and are governed by our Privacy Policy.

2. You acknowledge and agree that Love or Sugar LLC may disclose in whole or in part your User Information and Content if required to do so by law, at the request of a third party (subject to our Privacy Policy), or if we, in our sole discretion, believe that disclosure is reasonable to: (i) comply with the law, requests or orders from law enforcement, or any compulsory legal process; (ii) protect or defend Love or Sugar LLC or a third party’s rights or property; or (iii) protect someone’s health or safety, such as when harm or violence against any person (including the user) is threatened.

3. Notwithstanding any other provision of this Agreement or the Privacy Policy, Love or Sugar LLC reserves the right, but has no obligation, to disclose any User Information and Content that You submit to the Service, if, in its sole opinion, Love or Sugar LLC suspects or has reason to suspect that the information involves a party who may seek to commit a crime, be committing a crime, or be the victim of a crime or of any form of abuse. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, domestic violence, or human trafficking. Information may be disclosed to authorities that Love or Sugar LLC, in its sole discretion, deems appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that Love or Sugar LLC is permitted to make such disclosure.

4. User profiles that have been inactive (i.e., user has not logged into their account) for more than 365 days may be removed from the Service and profile content may be deleted. User account settings and contact emails will continue to be maintained by Love or Sugar LLC, subject to Love or Sugar LLC’s Privacy Policy.

Summary: We collect personal information from You and may share it, so You need to read our Privacy Policy.

14. Links

The APP and/or the Website may contain, and the Service may provide, links to sites that are not maintained by Love or Sugar LLC. While we try to include links only to those sites which are in good taste and safe for our users, we are not responsible for the content or accuracy of those sites and cannot guarantee that sites will not change without our knowledge. The inclusion of a link in the APP and/or the website does not imply our endorsement of the linked service. If You decide to access linked third-party, You do so at your own risk. Your correspondence or business dealings with, or participation in promotions of, third parties found on or through the APP, the Website or Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such third party. You further acknowledge and agree that Love or Sugar LLC and its affiliated companies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, information, statements, advertising, goods or services or other materials available on or through any such linked website or resource.

Summary: There may be links on the APP and/or the Website that we don’t maintain. We aren’t responsible for the content on those sites. Just because a link is on our platform, does not mean we are endorsing the linked site. Your interaction with the linked site is at your own risk. We aren’t liable for any damage or loss You may incur by engaging with the linked site.

15. Disclaimers

1. Love or Sugar LLC is not responsible for any incorrect or inaccurate Content posted on the APP and/or the Website or in connection with the Service, whether caused by users of the APP, the Website, Members, or by any of the equipment or programming associated with or utilized in the Service.

2. Love or Sugar LLC is not responsible for user or Member conduct of any kind, whether online or offline.

3. Love or Sugar LLC is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or Member communications.

4. Love or Sugar LLC is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website, APP or combination thereof, including injury or damage to users and/or Members or to any other person’s computer related to or resulting from participating or downloading materials in connection with the APP, the Website and/or in connection with the Service.

5. Under no circumstances will Love or Sugar LLC be responsible for any loss or damage, including personal injury or death, resulting from anyone’s use of the APP and/or the Website or the Service, any Content posted on the APP and/or the Website or transmitted to Members, or any interaction or contact between users of the APP and/or the Website, whether online or offline.

6. THIS APP AND SITE ARE FOR ENTERTAINMENT AND INFORMATIONAL PURPOSES ONLY. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, Love or Sugar LLC PROVIDES THE APP, THE WEBSITE AND SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICE, THE APP OR THE WEBSITE (INCLUDING ALL CONTENT CONTAINED THEREIN) INCLUDING (WITHOUT LIMITATION) ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, EXPECTATIONS OF PRIVACY OR NON-INFRINGEMENT. Love or Sugar LLC DOES NOT WARRANT THAT THE APP, THE WEBSITE OR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, SECURE OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED.

7. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE, THE APP OR WEBSITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE OR LOSS OR CORRUPTION OF DATA THAT RESULTS OR MAY RESULT FROM THE DOWNLOAD OF ANY SUCH MATERIAL. IF YOU DO NOT ACCEPT THIS LIMITATION OF LIABILITY, YOU ARE NOT AUTHORIZED TO DOWNLOAD OR OBTAIN ANY MATERIAL THROUGH THE SERVICE, THE APP OR WEBSITE.

8. From time to time, Love or Sugar LLC may make third-party opinions, advice, statements, offers, or other third-party information or content available on the APP, the Website and/or through the Service. All third-party content is the responsibility of the respective authors thereof and should not necessarily be relied upon. Such third-party authors are solely responsible for such content. Love or Sugar LLC DOES NOT: (I) GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY THIRD-PARTY CONTENT ON THE WEBSITE OR PROVIDED THROUGH THE SERVICE; OR (II) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE BY ANY PARTY THAT APPEARS ON THE APP, THE WEBSITE OR SERVICE. UNDER NO CIRCUMSTANCES WILL Love or Sugar LLC OR ITS AFFILIATES OR SUBSIDIARIES BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON THE APP, THE WEBSITE OR SERVICE OR TRANSMITTED TO OR BY ANY MEMBERS.

9. Love or Sugar LLC cannot guarantee and does not promise any specific results from use of the Website and/or the Service.

10. Our platform is only a venue—it acts as a venue for individuals to post personal and contact information for purposes of dating. Love or Sugar LLC is not required to screen or censor information posted on the APP and/or the Website, including but not limited to, the identity of any user and any user content. We are not involved in any actual communication between Members. As a result, we have no control over the quality, safety, or legality of the information or profiles posted or the truth or accuracy of such information. You agree that You are solely responsible for your interactions with other Members and that Love or Sugar LLC is not liable in any way for Member communications. Love or Sugar LLC reserves the right, but has no obligation, to monitor communications on the APP and/or the Website between You and other Members, or any other correspondence or interaction that occurs outside the scope of the APP and/or the Website. The APP, the Website and Service is a tool for providing the initial contact between Members, and anything beyond that is not in our control and is carried out at the Members’ own risk. Members must use common sense about what information they reveal to others via email or any other means of communication. It is your responsibility to ensure your safety and to investigate Members and verify they are legitimate relationship seekers. There are many different frauds, schemes, and deceptions on the Internet, and we strongly caution You to be skeptical of any Member until You learn more about them and verify their background.

11. In addition to the preceding information under this Agreement, any advice or thoughts that may be posted on APP, the Website or through the Service provided for under this Agreement are for informational and entertainment purposes only and are not intended to replace, or substitute for, any professional, financial, medical, legal or other advice. The Company makes no representations or wa